Privacy Policy

Last updated: [20226-02-10]

1. Data Controller

The data controller is:
SEMBOLONI ISABEL
Address: VIA GIOVANNI OPISSO 166
Email: [Support Email]

2. Personal Data We Collect

  • Identity & contact data (name, email, phone number)
  • Delivery information (shipping/billing address)
  • Order and transaction data
  • Technical data (IP address, browser, device data)
  • Cookies and usage data (where applicable)

3. Legal Basis for Processing (GDPR)

  • Contract performance: to process and deliver your orders
  • Legal obligation: accounting and tax compliance
  • Legitimate interests: fraud prevention, service improvement
  • Consent: marketing emails and optional cookies

4. How We Use Your Data

  • To process orders, payments, shipping, and customer support
  • To send service communications (order updates, invoices)
  • To improve website performance and user experience
  • To send marketing communications (only if you opt in)

5. Sharing of Data

We do not sell your personal data. We may share data with trusted third parties only when necessary:

  • Payment processors
  • Shipping and logistics providers
  • IT and hosting providers
  • Accounting and compliance services

6. International Transfers

If data is transferred outside the EEA, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) to protect your data.

7. Data Retention

We retain your data only as long as necessary for the purposes described, including legal and tax obligations.

8. Your GDPR Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, contact us at [Support Email].

9. Cookies

We use cookies to ensure website functionality and improve user experience. Optional cookies (analytics/marketing) will be used only with your consent. You can manage cookie preferences in your browser or via our cookie banner.

10. Contact & Complaints

If you have concerns, contact us first at [Support Email]. You also have the right to lodge a complaint with your local EU data protection authority.