Shipping Policy

Last updated: [2026-02-10]

1. Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

2. Estimated Delivery Times

• EU countries: 3–7 business days
• International: 7–14 business days

Delivery times may vary due to courier operations, peak seasons, and customs clearance.

3. Shipping Fees

Shipping fees are calculated at checkout based on destination and order weight/value.

4. VAT, Customs & Duties

For EU customers, VAT is included where applicable. For non-EU customers, customs duties or import taxes may apply. These charges are the customer’s responsibility.

5. Damaged, Lost, or Delayed Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos. If your package is lost or significantly delayed, contact us at [Support Email].