Terms & Conditions

Last updated: [2026-02-10]

1. Company Information

This website is operated by:
SEMBOLONI ISABEL
Registered in: Italy
Registered Address: VIA GIOVANNI OPISSO 166
VAT Number: 03036580995
Email: isabel.semboloni@pec.it

2. Scope

These Terms apply to purchases made by consumers within the European Union. By placing an order, you confirm that you are at least 18 years old.

3. Products & Availability

All products are subject to availability. We reserve the right to change or discontinue products at any time. Product images are for illustration purposes only.

4. Pricing & VAT

Prices are displayed in [Currency]. VAT is included where applicable under EU law. Shipping costs are shown at checkout before payment.

5. Orders & Contract Formation

A contract is formed only when you receive an order confirmation email. We reserve the right to refuse or cancel orders in cases of payment failure, incorrect pricing, suspected fraud, or product unavailability.

6. Right of Withdrawal (14-Day Cooling-Off Period)

Under EU law, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period expires 14 days after the day you receive the goods.

To exercise your right of withdrawal, contact us at: [Support Email].

7. Exceptions to Withdrawal

The right of withdrawal does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons if unsealed after delivery (e.g., opened skincare, cosmetics, and fragrance products), or to personalized products.

8. Liability

We are liable only for damages caused by intentional misconduct or gross negligence, and nothing in these Terms limits your statutory rights under EU consumer law.

9. Contact

If you have questions about these Terms, contact us at [Support Email].